Marriott is piloting contactless kiosks, including at Moxy NYC Times Square (Credit: Marriott International)

Marriott Pilots Contactless Kiosks

BETHESDA, Md. — Marriott International, Inc. today announced the debut of a pilot program for contactless arrival kiosks at several select-service hotels, as well...
Kimpton partners with Literary Hub

Kimpton Partners With Literary Hub to Launch Book Club and Lending Program

SAN FRANCISCO — Kimpton Hotels & Restaurants recently launched a partnership with literary platform Literary Hub offering a curated book club for travelers. The...
Wyndham Rewards has added more than 15,000 new vacation rentals to its global redemption portfolio through an expanded relationship with Vacasa, North America’s leading vacation rental platform.

Wyndham Rewards Grows Redemption Portfolio in Partnership with Vacasa

PARSIPPANY, N.J. — Wyndham Rewards today announced the addition of more than 15,000 new vacation rentals to its global redemption portfolio through an expanded...
A woman watches TV in a hotel room

TV Viewership Increases 49.3 Percent in Occupied Hotel Rooms During Pandemic

PLANO, Texas — U.S. technology provider Enseo recently released a whitepaper analyzing guest television viewership during the COVID-19 pandemic, revealing a 49.3 percent increase...
Customer service

Keeping the Smile in ‘Service with a Smile:’ How to Deliver Service Beyond the...

What has happened to customer service? It is the essence of, and foundation upon, which our industry has been built. Excellent customer service is...

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decline

Baird/STR Stock Index Dipped 0.2 Percent in March 2021

HENDERSONVILLE, Tennessee, and MILWAUKEE — The Baird/STR Hotel Stock Index dipped 0.2 percent in March to a level of 5,131. Year-to-date through the first...
Moxy Oakland Downtown

Moxy Oakland Downtown Opens as Brand’s First U.S. Modular Build

SAN FRANCISCO — Tidewater Capital, a San Francisco based real estate investment and development company, announced the completion of Oakland’s first Moxy Hotel, a...
hihotels signed and activated

hihotels Signed and Activated Four Properties in Q1 2021

ATLANTA – hihotels by Hospitality International, a recognized leader in franchising of conversion and new build hotels for economy lodging, reports that the company...
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